Standard Tour Co.Ltd, SERVE WITH SOUL, CARE WITH HEART. License No. 21/00296

Standard Tour Co.Ltd, SERVE WITH SOUL, CARE WITH HEART. License No. 21/00296

172/8 Chang Klan Road, T.Chang Klan, A.Mueng, Chiang Mai 50100

172/8 Chang Klan Road, T.Chang Klan, A.Mueng, Chiang Mai 50100

Monday to Friday: 8:30 AM - 5:30 PM and Saturday: 8:30 AM - 3:00 PM

Monday to Friday: 8:30 AM - 5:30 PM and Saturday: 8:30 AM - 3:00 PM

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Know Your Rights: What to Expect When Your International Flight

Know Your Rights: What to Expect When Your International Flight

A comprehensive guide to passenger rights and monetary compensation based on travel distance for international flight cancellations by CAAT.

12/25/2025|Views 0
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Flight cancelled? Don't worry! Under the Civil Aviation Authority of Thailand (CAAT) regulations, passengers on international flights are entitled to the following benefits:

1. Duty of Care:

  1. Complimentary food and drinks while waiting.
  2. Communication facilities (e.g., phone calls, emails).
  3. Hotel accommodation and transfers if an overnight stay is required.

2. Travel Alternatives:

  1. A full refund, flight rebooking, or alternative transportation to your final destination.

3. Financial Compensation:

  1. 2,000 THB: For distances not exceeding 1,500 km.
  2. 3,500 THB: For distances between 1,500 - 3,500 km.
  3. 4,500 THB: For distances exceeding 3,500 km.

Important Note: Compensation may not be applicable if you were notified at least 7 days in advance for international flights or if the cancellation was due to uncontrollable external factors.

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